Refund Policy

Last updated: October 1, 2025

Overview

At AD ADVISERS LTD ("we", "us", "our"), we are committed to your satisfaction with our AI Chat services. This Refund Policy outlines the terms and conditions under which refunds are processed for our subscription-based services.

Subscription Plans

Our services are offered on a monthly or annual subscription basis. When you subscribe to a plan, you are charged for the entire subscription period (monthly or annually) in advance.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for all new customers on their first subscription payment. If you are not satisfied with our service for any reason within the first 30 days of your initial purchase, you may request a full refund.

To request a refund under this guarantee, please contact our support team at info@adsadviser-tech.com with your account details and the reason for your request. Refunds will be processed to the original payment method within 5-10 business days.

Refunds After 30 Days

After the initial 30-day period, we do not offer refunds or credits for partial subscription periods, downgrades, or unused time. Once a subscription fee has been charged, it is non-refundable, except as required by law.

Subscription Cancellations

You may cancel your subscription at any time from your account settings. When you cancel, your subscription will remain active until the end of the current billing period. You will not be charged for any subsequent billing periods. No refunds will be issued for the remaining time in the current billing period.

Exceptions

In rare cases, such as documented technical issues or service outages that we are unable to resolve in a timely manner, we may, at our sole discretion, issue a partial or full refund. Such exceptions are reviewed on a case-by-case basis.

Contact Us

If you have any questions about our Refund Policy, please contact us at info@adsadviser-tech.com.